Professional Facilitators International

People Skills



With over 20 years experience in supporting learning and development in organisations, our workshops are practical, relevant, outcome focused and provide the tools to put learning into action immediately.

Our skills development programs focus on developing “emotional intelligence” skills, the skills that increase the ability to manage oneself and one’s relationships.


All our consultants adopt a facilitative style which encourages a high level of participation, flexibility and interaction and to address the needs of any group. We provide participants with the opportunity to practise situations that are real to them.


All our courses are delivered in- house for your organisation, with the design and delivery customised to suit your environment, your issues and taking into account the existing level of experience of the participants.



Building Better Business Relationships

Skills to build and maintain business relationships with customers,
stakeholders and significant people with whom you do business. Particularly valuable for project managers working on major accounts.


Making Meetings Work

Our program for managers, team leaders and all those who are involved in meetings. In this workshop we develop an understanding of meeting dynamics and provide the tools to make meetings more productive, timely and inclusive.


Advanced Facilitation skills

Our more in depth program for people wanting to deepen their facilitation skills. Recommended for professionals, specialists, internal consultants, external consultants, managers, HR personnel, people conducting meetings with stakeholder, community groups etc.


Responding to Conflict Constructively

Based on the skills in ‘Everyone Can Win’ this is an essential foundation for anyone who wants to better manage conflict, work with differences and relate more effectively with others.


Mediation Skills for Managers

Early intervention in workplace disagreements prevents costly escalation. This course enables managers to develop the confidence and skill to be proactive in managing workplace conflicts.


Giving and Receiving Feedback

One of our most popular and most sought after course. It tackles both the practical and emotional challenges of effectively giving and receiving feedback.


Working with People
Skills to get outcomes when working with others. Collaboration, speaking up, understanding different styles, getting results and having the more difficult conversations.


Handling Difficult People
Skills for you to better manage situations with colleagues, managers or customers that you find challenging.


Conscious Conversations
Mastering the art of effective communication, expressing your views in ways that encourages participation and leaves room for other perspectives. Speaking with authenticity.


Getting to Agreement
When you are needing to negotiate, collaborate and design solutions with others. Very practical for those involved in committees, multiparty situations and competing needs.



All the above programs are geared for the business context and are particularly appropriate for leaders, managers, staff, consultants, HR and customer service personnel.



CONTACT US find out how we can help develop your skills

Tel + 61 2 9960 4615   email

View our credentials  |  View our client list

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